Work With Us

We're looking for a Lash Lift & Tint Specialist to join our team at The Lab. 25-35 hours per week. Above award pay. $$ based on experience


— someone who is deeply skilled, calm in their delivery, and takes real pride in their standard of work.


This role is perfect for someone who understands that beauty is in the detail.
Someone who works with intention, has a trained eye, and knows how to hold space for a client while delivering consistent, beautiful results.

Role Overview
You'll be our go-to for lash lifts and tints — offering high-quality, natural enhancements in a calm, elevated environment.
We’re looking for a specialist, not a generalist — someone who genuinely loves this work and wants to keep refining their craft within a team that values excellence.

Responsibilities
- Perform lash lifts and tints with confidence, precision, and care Manage your own time and workspace to ensure a smooth client experience Maintain hygiene, safety, and professional service standards.
- Educate clients on aftercare and retention Support the studio with stock control, prep, and small shared tasks.
- Hold space for clients in a calm, professional, yet friendly and warm way.
- Represent The Lab’s brand and values in how you work and communicate

Qualities
We’re Looking For Detail-obsessed!
– you care about the small things, and your work shows it Gentle confidence
– you know your craft, and hold space calmly Self-led
– you manage your time, mindset, and clients independently Consistent – your results don’t fluctuate from one day to the next Open to growth – you're always looking to refine and improve Quietly passionate
– you love what you do, and it shows in how you show up Professional
– you balance warmth with boundaries, and always respect the client experience

Experience Required
- Prior training or certification in lash lifting/tinting
- 1+ year experience performing lash lifts and tints (minimum) Confident with all lash types, face shapes, and adapting technique
- confidence in referring aftercare products & complimentary services

Bonus: Experience with brows, though not essential

We’re looking for a Brow Specialist to join the team at The Lab. 25-35 hours per week. Above award pay. $$ based on experience


— someone who treats brows like an art form and understands that how you carry out the work matters just as much as the result.
This isn’t a rushed, high-volume role. We’re known for our precision, our elevated environment, and the care we put into every appointment. We’re looking for someone who respects that energy — and adds to it.


Role Overview
- You’ll be responsible for delivering beautiful, tailored brow services that align with The Lab’s signature aesthetic and standard.
- You’ll work independently but within a deeply supportive, creative and accountable team.


Responsibilities
- Perform precise brow shaping, tinting, and dyeing
- Tailor each appointment to suit individual face structure and preferences
- Educate clients on maintenance, aftercare, and realistic expectations
- Manage your own time and workspace to ensure a seamless client experience
- Maintain a clean, calm, and elevated service environment
- Support the studio with small shared tasks and collaborative energy
-Uphold The Lab’s brand, standards, and aesthetic in how you work and present


Qualities
We’re Looking For Highly skilled
– your work is clean, balanced, and considered Intuitive
– you know how to read the room and the client Self-aware
– you're grounded, receptive to feedback, and always evolving
Detail-oriented – you notice what others miss Professional – you balance warmth and boundaries with ease Calm and consistent – no ego, no drama, just solid work and grounded energy
Passionate – you care about the work and the people it touches


Experience Required
- 1–2+ years experience in brow artistry
- Strong skills in brow shaping, tinting & dyeing
- Certification or formal training in brows preferred
- Confidence working independently and managing your own column

Bonus: confidence in lash services

We’re looking for a Studio Manager to join our team at The Lab. 15-20 hours per week. Above award pay. $$ based on experience
– someone who can carry the space with care, hold standards without micromanaging, and be a stable, proactive presence across the business. This isn’t a passive or reactive role.


We’re looking for someone who can take initiative, spot what needs doing, and get it done – without needing to be asked.


Role Overview
- You’ll work closely with the owner to manage the studio environment, guide the team, and ensure the smooth day-to-day running of all studio operations.
- You’re the go-to person for structure, solutions, and support – and you set the tone for how the team moves.


Responsibilities
- Manage studio bookings, rosters, and internal calendar
- Ensure the space is running to standard (presentation, cleanliness, stock, mood)
- Support team with check-ins, reminders, timekeeping, and following protocol
- Troubleshoot issues, gaps, or inefficiencies – and offer solutions
- Work closely with the owner to deliver projects and streamline systems
- Support hiring, onboarding, training, and performance review processes
- Anticipate needs and take proactive action to support the team
- Keep everything moving forward with minimal direction or follow-up


Qualities We’re Looking For
Leadership without ego – you keep people accountable without micromanaging
Clear communicator – able to give direction without fluff or emotion Systems
Thinker – notices patterns, gaps, and ways to do things better
Calm under pressure – doesn’t crumble when the pace picks up Loyal, reliable
Driven – you care about the brand and the team
Practical – not just big-picture, but capable of actioning the small stuff too
Self-motivated – doesn’t wait to be told what to do


Experience Required
- 2+ years in a management, leadership, or operations role
- Experience in beauty, wellness, creative or retail spaces preferred
- Confident with scheduling, staff communication, and problem solving

Bonus: understanding of Canva, Google, Notion, Fresha

We’re hiring a sharp, efficient, and on-the-ball Admin / Virtual Assistant to anchor the backend of the business. This person is our go-to for making sure no ball is dropped, and no detail is missed. 10-15 hours per week. Above award pay. $$ based on experience


- You love systems, structure, and are obsessed with doing things thoroughly.
- You thrive in a role that supports others, works quietly in the background, and creates order from chaos.


Role Overview
This role is critical to ensuring the business runs smoothly behind the scenes.
You'll assist with admin, digital systems, scheduling, internal projects, and communication – and will often be supporting both the team and the owner simultaneously.


Responsibilities
- Manage inboxes, scheduling, and client communications
- Organise and update SOPs, internal documents, and workflows
- Prep onboarding packs, training materials, and meeting notes
- Assist with payroll, reports, expenses, and basic accounting tasks
- Support stock management, supplier coordination, and data entry
- Track deadlines and project timelines to ensure things move forward
- Help coordinate marketing content and backend client communications Keep things organised, consistent, and running to a high standard


Qualities
We’re Looking For
Extremely organised – you don’t let details slip
Proactive – you look for what needs to be done and do it
Tech-savvy – you’re confident with software, systems, and online tools
Clear communicator – can write clearly and professionally
Self-led – you work well alone and don’t need constant supervision
Reliable and loyal – you show up, get it done, and care about your work
Quiet confidence – you don’t need to be loud to make a big impact


Experience Required
1–2+ years admin or virtual assistant experience (preferred but not essential)
Comfortable using Google Drive, Canva, Gmail, and scheduling tools Bonus: experience in creative, beauty, wellness or service-based businesses

At The Lab, we believe in education, creativity, and excellence.
This program is designed to develop your skills, build your confidence, and prepare you for success!


What’s in it for you?
- Industry-Leading Training: You’ll receive personalised mentorship from our expert team, with access to advanced techniques, insider knowledge, and The Lab’s signature approach to brows, lashes, and skin treatments.
- Real-World Experience: Work alongside seasoned professionals in a fast-paced, high-standard environment, gaining practical skills and client interaction expertise from day one.
- A Springboard for Success: Our apprenticeships are more than just a training opportunity—they’re a launchpad for a fulfilling career in the beauty industry. Whether you aspire to become a specialist, a creative leader, or even own your own business one day, we’re here to guide you every step of the way.
- Creative Opportunities: Be part of The Lab’s innovative projects, including editorial-style quarterly look books, campaigns, and behind-the-scenes creative work.
- Path to Growth: After completing your apprenticeship, you’ll have the chance to explore advanced training, leadership roles, or even long-term opportunities within The Lab.


Who should apply?
This program is perfect for:
- School leavers who are passionate about beauty.
- Career changers looking for a fresh start in an exciting and growing industry.
- Creative souls eager to make their mark in the beauty industry.


Important Dates:
- Applications Open: May 1st 2025
- Apprenticeship Start: July 1st 2025